Expert Advice

Full-length articles, listicles, videos, and other resources to guide you in making great decisions in terms of your resume, interviews, job search, and overall career trajectory.

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Choosing a CRM for your small business

Man, what a can of worms!

Ready to move onto the cloud, I decided to leave the old-school off-the-shelf style software of Sage’s benchmark product Act! and go for the hot new thing. The glorious SaaS alternative.

Little did I know I’d find a bizillion CRM (Customer Relationship Management software) options out there–and slowly become an expert in this game, at least from a buyer’s perspective. As someone who’s slogged through CRM blogs, played with countless demos, quizzed living, breathing sales reps, and naively shouted “Eureka! I finally found my CRM” at least 3 times in the wee hours of the morning… I figured it’s time for me to share the journey.

In this post, I’ll go over my experience with Salesforce, AddressTwo, HighRise, Oprius, WORKetc, Batchbook, Pipeline Deals, and Big Contacts–one of which became our CRM here at BrightSide Resumes. Continue reading this entry »

Uncategorized | 3 Comments

The Gargantuan List of Interview Do’s and Don’ts

People always ask for a list like this so here is some age-old advice to help you prepare for your interview. These are extremely basic tenets that apply to almost everyone looking for work.

Interview Do’s

1) Visit the company’s website to get a sense of its products, services, and marketplace.

2) Spend at least an hour reviewing your work accomplishments and portfolio, especially the ones that relate to the job description. Remind yourself of your contributions to the projects so that you can discuss them confidently.

Also, ensure that your work contains no errors (typographic, formatting, etc) that would reflect badly on your professionalism. Make notes about what you would improve about each piece Continue reading this entry »

Interviewing, Uncategorized | No Comments

HR Directors Speak Out About What They Want

In Sept. 2008, I had the privilege of attending an HR panel who took the time to share what they wanted to see (and did not want to see) on a job candidate’s resume. Here’s what they had to say: Continue reading this entry »

Career Transition, Resumes, Uncategorized | No Comments