I went to an Escape Room the other day, which is essentially placing myself in a Heist Movie – a fantasy come true for me!
Upon going online to give this place 5 stars, I was disheartened by all the bad Yelp reviews: “Too easy, too hard, props need replacing, the layout is stupid, customer service is lacking, dumb storyline, bad location, lame special effects.
C’mon people. These are 2 guys who had a dream and who are pursuing their dream in earnest, with you and your delight in mind. Doesn’t that count for something?
These review sites and comment sections aren’t working. We’re collectively chipping away at our empathy, we’re underscoring the ‘us and them’ scenario, which isn’t good for us nor them. It doesn’t matter which side you think you’re on.
The fix is easy. Instead of delivering an impersonal critique to the masses, always give direct feedback to the maker. That way, the dreamers can improve upon their dreams, instead of having another sleepless night.
Oh, what great things we could create if people built each other up, instead of knocking each other down, if customers viewed themselves as co-architects and readers acted as sleuthing sidekicks committed to solving the same mystery as their oh-so-generous writer.
So many doors to discover, so many riddles to reveal, yet we choose to keep standing in the dark, back to back, taking turns criticizing the room we’re trapped in.